We need a little information to help us understand your organization and specific needs you expect your website to address. Please answer the following questions as best you can.
Step 1 of 5
Title / Role
Do you currently have a website?
Current Website URL
Briefly describe your organization. Who you are, what you do, why it matters, the mission of your organization?
Does the current website support this mission? How will creating a website support this mission?
What makes your company most memorable?
If your company was a car brand, what car brand would you be?
What are your two or three most important goals for your site?
What are your primary concerns and what problems are you trying to solve with a site redesign or what is the primary purpose of your new site?
Please describe the primary and secondary users of the site.
What primary objective should the visitor take when visiting your site? What is the secondary? (Examples: filling out a form, reading content.)
What needs are not being fulfilled on your current site? What problems have users reported?
Do you know your competitors? Please list their websites and what you feel are their strengths and weaknesses.
Do you have an existing company brand and logo that will be used for the site? If not are you looking for assistance in this area?
Do you have any statistical analysis on the traffic to your website?
If yes, how do you track analytics? Please provide some averages for page views, uniques visitors, etc.
Do you have any specific browser requirements, this includes mobile browsers, or technology requirements?
Concerning future website maintenance, would you like to be able to manage the content of the website yourselves through a web based publishing system or would you like a maintenance contract?
Does your organization currently have or need a presence on social sites such as Facebook or Twitter?
Have you had any bad experiences or failed attempts at creating your website and if so please describe? (We can learn form others mistakes and we can pay particular attention to certain needs of our clients.)
Are you collecting bids from other companies? If so have you been asked to fill out a discovery form similar to this one? Whether we win the contract or not, can we follow up with some general questions afterwards?
Can you estimate the timeframe, in days, when this project needs to be completed?
Optionally, what is your budget range for this project? (Please keep the timeframe in mind.)